CalFit Support

Need help with CalFit? We're here for you.

Contact us

Email: w8626730@gmail.com
We aim to respond within 2 business days.

Frequently asked questions

How are my calorie targets calculated?
CalFit uses the Mifflin-St Jeor formula based on your height, weight, age, sex, activity level, and goal. You can also set your own target manually.

How does AI photo recognition work?
Take or choose a photo of your meal and the app estimates the foods and their nutrition. You can adjust portions before logging. Estimates are approximate.

What's included with Premium?
Unlimited daily food logging, AI photo recognition, the nutrition assistant, and community access. Plans are weekly, monthly, or yearly.

How do I manage or cancel my subscription?
Subscriptions are managed through your Apple ID: open the iOS Settings app, tap your name, then Subscriptions. Cancelling stops future renewals; access continues until the current period ends.

How do I restore a purchase?
Open the paywall in the app and tap "Restore purchases".

How do I delete my account or data?
Health, food, and weight data stay on your device and are removed when you delete the app. To delete your account, open the "Me" tab, go to the Account section, and tap "Delete Account". This permanently removes your account and all your community content (posts, comments, likes) and images. The action cannot be undone.

Is CalFit medical advice?
No. CalFit is a general wellness tool and does not provide medical advice, diagnosis, or treatment. Consult a professional for health decisions.

CalFit, operated by FASTMORE PTE. LTD.